Impressum

Impressum (Legal Notice)

Website Operator:

Full Name: Marta Ayllón Reusser 

Physical Address: Ulmenweg 1 5507 Mellingen 

Email: martaisbaking@gmail.com

 

Health Conformity Certificate

 

Privacy Policy

The following template is designed to comply with the new Federal Act on Data Protection (nFADP), which has been in force since September 1, 2023, and applies to the processing of data of natural persons residing in Switzerland. Proposed Text for the Privacy Policy

Introduction: What is this privacy policy about?

The protection of your personal data is of utmost importance to our business. This privacy policy describes how we obtain, process, and use your personal information when you visit our website or use our services. The term “personal data” refers to any data relating to an identified or identifiable natural person.

1. Data We Collect

We may collect and process the following types of personal data:

  • Contact Data: Name, physical address, email address, telephone number.
  • Order Data: Information necessary to process and fulfil your order (e.g., cake details, personalization preferences).
  • Payment Data: Financial information required to process transactions.
  • Website Usage Data: Technical information such as your IP address, browser type, operating system, and the pages you have visited.

2. Purpose of Data Processing

We process your personal data for the following purposes:

  • To process your orders and deliver the products.
  • To communicate with you regarding your orders, questions, and feedback.
  • To improve our services and user experience.
  • To comply with our legal and contractual obligations.

3. Legal Basis for Processing

We process your data based on:

  • The fulfilment of a contract (e.g., processing an order).
  • Your explicit consent, especially for the processing of sensitive data.

4. Data Retention and Security

We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law. We implement technical and organizational security measures to protect your data against loss, theft, unauthorized access, and misuse.

5. Your Rights Regarding Personal Data

You have the right to:

  • Access: Request a copy of the data we hold about you.
  • Rectification: Correct any inaccurate data.
  • Erasure: Ask us to delete your data.
  • Objection: Object to the processing of your data for legitimate reasons.
  • To exercise these rights, please contact us at [Contact Email].
  • You also have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC).

6. Disclosure of Data to Third Parties

We do not share your information with third parties, except when necessary to process your order (e.g., to a payment service provider) or if required by law.

 

Cookie Policy

By visiting our website, we use cookies and similar technologies to enhance your experience. Some cookies are necessary for the site to function correctly, while others help us understand how you use our site and personalize content and advertisements. You can manage your cookie preferences below.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences and provide you with a more personalized experience.

2. Types of Cookies We Use

  • Necessary Cookies: These are essential for the website’s operation and cannot be disabled. They enable basic functions such as navigation and access to secure areas of the site.
  • Performance/Analytics Cookies: They help us count visits and traffic sources to measure and improve our site’s performance. They allow us to know which pages are the most and least popular.
  • Marketing/Advertising Cookies: These may be used by third parties to build a profile of your interests and show you relevant advertisements on other sites.

3. Cookie Management

You can change your cookie preferences at any time through your browser settings or our cookie banner. Please note that disabling certain cookies may affect the functionality of our site.

 

Terms and Conditions (T&C)

The T&C are the binding contract between the business and the customer and must be explicitly accepted by the user. Proposed Text for the Terms and Conditions

1. Purpose and Acceptance

These General Terms and Conditions of Sale (T&C) govern the contractual relationship between and the customer, who fully accepts these conditions by placing an order through our website.

2. Order Process and Customization

  • Custom Orders: Orders for personalized cakes are subject to our approval of the design and final price.
  • Artisanal Nature: Because our products are handmade, variations in the final result may exist, and exact replicas of designs are not guaranteed, especially if based on photographs from other pastry chefs or AI-generated images.

3. Allergens and Liability

Our products may contain or have come into contact with common allergens such as milk, wheat, nuts, and soy. The customer accepts the responsibility to notify their guests of this risk and releases from any liability for allergic reactions.

4. Prices and Payments

  • Prices: All prices are in CHF and include VAT if the company is obliged to charge it.
  • Payment: To start the production of an order, a non-refundable deposit or the full 100% payment is required. The product will not be delivered until full payment has been received.

5. Cancellations and Changes

  • Cancellation Policy: Cancellations must be made at least [Number] business days in advance. If canceled outside this period, the customer is responsible for the full payment of the order.
  • Changes: Once the order is confirmed, changes to the model, flavour, or delivery date are not accepted unless notified in writing with sufficient notice.

6. Returns and Deliveries

  • Right of Withdrawal: In accordance with Swiss law, the 14-day right of withdrawal does not apply to products manufactured according to customer specifications or those that may perish quickly. Therefore, returns of personalized cakes are not accepted.
  • Responsibility: Once the cake has been delivered or collected, the customer is solely responsible for its handling and transport. We are not responsible for damages that may occur after delivery. No refunds will be granted for products that have been consumed, as consumption is considered an acceptance that the product is fit for consumption.

7. Applicable Law and Jurisdiction

These T&C are governed by Swiss law. Any dispute will be submitted to the courts in in Switzerland.